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Traditional PBX systems, as a rule, have not been able to satisfy the needs of Internet based economy. They do not allow enterprises to scale beyond a few hundred ports without considerable financial involvement and there are immense problems associated with circuit switched PBX's. The alternative is to use an IP based PBX, which facilitates replacement of traditional telephone with an application running on your workstation. Atinav has devised a Soft PBX solution, tailored to meet these demands, making the concept of virtual office, a reality. Atinav Soft-PBX is the convergence of your data and voice networks, offering an integrated communication solution for corporate boundaries. This exceptional call management system replaces the entire telephone network in your office for better way of call handling and management, reducing your overseas call charges considerably. The system interfaces with the PSTN over a gateway, which allows you to receive calls on your computer, wherever you are. It is built on the aveComm communication platform and offers a modular, highly customizable application. Atinav Soft PBX uses Interactive Voice Response (IVR). The IVR features supports user authentication and user-directed call routing. The IVR also performs prompt and collect functions to obtain user data such as PIN numbers. Atinav Soft PBX Features Integrated PC-Phone System: Ensures high quality of voice at both PC and telephone ends. Call Control: A systematic and efficient way of call control. Easily handles multiple calls and even sets up tele-PC Conference within no time. Voice Mail: Facility to leave the voice message, when you are away from the desktop or not online. Call Forwarding: Calls can be forwarded easily to an internal or external number. Call Holding: The caller is kept on hold, when the line is busy. A suitable greeting is played to the caller informing that he is on hold Billing: Call details such as call duration, source and destination are recorded. This accounting facilitates the maintenance of the call history of each user within an enterprise.. Atinav Soft-PBX advantages Anytime, anywhere access to the telephone network - You can use the services from any place by logging on to your PC No hardware changes needed to add users - All you need is a separate login ID and password. Virtual Office - Calls can be transparently transferred to any office irrespective of where it was received. Call Attendant - An operator console, which can control the routing of calls along with a variety of other functions. Toll bypass - Saves on the operating costs by making international calls through the Internet. Reduce traffic on the telephone network- peer to peer calls inside the enterprises do not use the telephone network and these telephone lines will be free for incoming calls. Atinav Soft PBX facilitates easy installation and management of voice communications services through online, telephone and operator assisted channels. The deployment of call management to every desktop improves inter-enterprise communications, especially across overseas offices. Enterprises apply new technological concepts, changing the ways of employee's interaction to enhance creativity and productivity.