Unified messaging
aveAlert
IVR
Mail Reader
aveAlert
Medical Dictation
Conference Center
Soft PBX
Talk Through Web
Interoffice Communication
Virtual Presentation Room
e-Learning
Calling Card Telephony
e-CRM Support Tool
Home Gateway
Wireless Airport

Call Center is Atinav’s integrated communication solution for corporate boundaries. This exceptional call management system replaces the entire telephone network in your office for better way of call handling and management, reducing your overseas call charges considerably

Features

Integrated PC-Phone System: Ensures high quality of voice at both PC and telephone ends.

Call Control: A systematic and efficient way of call control. Easily handles multiple calls and even sets up tele-PC Conference within no time.

Voice Mail: Facility to leave the voice message, when you are away from the desktop or not online.

Call Forwarding: Calls can be forwarded easily to an internal or external number.

Call Holding: The caller is kept on hold, when the line is busy. A suitable greeting is played to the caller informing that he is on hold.
Billing: Call details such as call duration, source and destination are recorded. This accounting facilitates the maintenance of the call history of each user within an enterprise.

Call Center aids

  • The work processes and efficiency, helping enterprises improve the stream of information across corporate boundaries.

  • Enterprises to apply new technological concepts, changing the ways of employee’s interaction to enhance creativity and productivity.

  • To deploy call management to every desktop, improving inter-enterprise communications especially across overseas offices.